1. What is RiverDenim?

RiverDenim is a premium supplier of traditional narrow-width selvage denim, crafted using vintage shuttle looms. Our focus is on providing high-quality, heavyweight denim with a distinctive red selvage edge, created for those who appreciate the artistry of denim craftsmanship.

2. How do I place an order?

To place an order, simply browse our collection, select the desired denim, and proceed to checkout. Follow the steps to provide shipping information and payment details. For customization or bulk orders, contact our customer service team for assistance.

3. What is the minimum order quantity for customization?

The minimum order quantity for customization is 600 yards. This allows for flexibility whether you're a small boutique or a larger fashion brand.

4. Can I order samples before placing a bulk order?

Yes, we offer sample orders for customization. Contact our customization team to discuss your requirements and initiate the sampling process.

5. What customization options are available?

You can customize the perfect denim by choosing fabric color, edge color, and harsh color within the same fabric. We provide a comprehensive palette to bring your creative vision to life.

6. How long does it take to receive a customized order?

The timeline for customized orders varies based on the complexity and quantity. Our team will provide you with an estimated timeline during the consultation phase.

7. What is the return policy?

Please refer to our Return & Refund Policy for detailed information on the return process, eligibility criteria, and non-refundable situations.

8. Can I track my order?

Yes, all orders are shipped using tracked express delivery services. You will receive real-time updates on the status and location of your order from dispatch to delivery.

9. Is international shipping available?

Yes, we offer worldwide delivery. Please note that while we ensure careful handling, we cannot be held responsible for customs-related issues in third-party countries.

10. How do I contact RiverDenim's customer service?

For any inquiries, assistance, or to initiate a return, please contact our customer service team at [info@riverdenim.com].

Elevate Your Denim Experience with RiverDenim – Where Craftsmanship Meets Style.